Sometimes can also help replacing the Ethernet cable between the adapter and the active network element (hub, switch, router) with a certified one. Where is the problem?Īnswer: Verify all the cabling between the PC/laptop and the active element and push the RJ-45 connectors. Question: Everything works fine, but it only shows the speed of 10 Mbps. You can easily verify the support in the set-up “Network Connections” – “Other Networks” – and the option “Ethernet” must be located here. Question: There is no working LAN connection on my Android.Īnswer: The Ethernet connection must be supported directly by the tablet manufacturer. Notice: Install the drivers only in case of trouble! In this case, please install the drivers which are available for download on our website under the “Download” tab for this product. However, sometimes the automatic installation may not take place correctly. Question: There are LAN failures in macOS.Īnswer: The drivers are automatically installed from the system. For example, you can use an extension cable to connect the WLAN dongle or set. Therefore, try to move the wireless device away from USB 3.0 ports and cables. The wireless device should be located outside the immediate distance of USB 3.0 ports and cables. Where is the problem?Īnswer: Sometimes the USB 3.0 ports interfere with 2.4 GHz wireless devices. Question: In Windows, some wireless devices (WLAN dongle or, for example, Microsoft Wireless Set 3000/5000) which are connected to the adapter stop working or disconnects irregularly. Another solution is using the 5 GHz band and placing the adapter as far as possible from your Mac monitor. These ports are located farthest from the wi-fi antenna. A possible solution is that you connect the adapter to the Mac’s Thunderbolt 3 (USB-C) port on the left-hand side closest to you or that you use the ports on the right side. Where is the problem?Īnswer: This problem is caused by an interference in the 2.4 GHz band. Question: On my MacBook 13″/ 15″ 2016 and later my wi-fi or Bluetooth ceases to work, or the USB 3.0 devices connected to the adapter disconnects. Long product description: i-tec USB-C Metal 3-Port HUB with Gigabit Ethernet Adapter, 1x USB-C to RJ-45, 10/100/1000 Mbps, 3x USB 3.0 Port, LED, for laptop tablet PC with USB-C connector, compatible with Thunderbolt 3, Windows Mac Linux Android, Space Grey colour In case there are any problems with the installation, technical difficulties or incorrect function of the equipment, please check first for the possible solution in detailed manual or in the FAQ tab. The USB-C connector has many advantages, it is smaller, symmetrical and allows the easy connection because now you don’t have to worry about the rotation of the connector. The HUB is suitable for use with MacBook Pro 2016, MacBook 2015, Chromebook Pixel 2015, Acer Switch Alpha 12, Dell XPS 13, HP EliteBook Folio G1, ASUS UX390UAK and other devices with the USB-C connector. You can easily check this support in Network Connection Settings → Other Networks, which must include Ethernet. However, the support of this function must be included by the manufacturer directly in the particular Android device. Ethernet network connection can also be used in the Android system. It supports a wide range of operating systems from Windows and Mac OS to Linux. This HUB is powered from the USB bus and it has a built-in overcurrent protection of your computer in case of short connection on the peripheries. You can enjoy high-speed internet access without any interruption. The Gigabit Ethernet port allows you easy access to 10/100/1000 Mbps network. The USB 3.0 interface is important mainly for data transfers from USB 3.0 memory cards and flash disks which will use its high transfer speed most. The HUB offers three USB 3.0 ports with the Plug & Play function and standard USB charging – it will automatically detect connected equipment for USB charging. Combination of passive USB HUB with Gigabit Ethernet adapter, for easy and fast connection of your favorite USB peripherals to your laptop, tablet, PC with new USB-C or Thunderbolt 3 interface, and for fast network and Internet access with Gigabit Ethernet connection.
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